Privacy Policy
Who we are
Our website address is: https://lifeoasispharmacy.ae/
Life Oasis Pharmacy is committed to protecting the privacy of our website visitors and customers. This Privacy Policy explains what personal information we collect, why we collect it, and how we use and protect it.
What personal data we collect and why we collect it
Comments
If visitors leave comments or submit information through our website, we may collect the information provided in the relevant form, along with the visitor’s IP address and browser user-agent information to help with spam detection and website security.
We only use this information for legitimate business, security, customer-service, or legal purposes.
Media
If you upload images or other media to our website, please avoid uploading files that contain embedded location information (EXIF GPS) or other unnecessary personal information.
Visitors may be able to download media published on the website and access information contained within those files.
Contact forms
When you contact us through a website form, we may collect information such as your name, email address, phone number, and the details included in your message.
We use this information to respond to your inquiry, provide customer support, process requests, and communicate with you regarding our products and services.
Please do not submit unnecessary sensitive or confidential information through general contact forms.
Cookies
Our website may use cookies and similar technologies to provide essential website functions and improve your browsing experience.
Cookies may be used to:
Remember your preferences
Maintain your shopping cart
Support customer account and login functions
Improve website performance
Understand how visitors use our website
Provide security and prevent fraudulent activity
Support marketing and advertising where applicable
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some features of the website.
Customer Accounts
If you create an account on our website, we may store information such as your name, email address, phone number, delivery information, account preferences, and order history.
You are responsible for keeping your account login information secure.
You may contact us if you need assistance with accessing, updating, or deleting your account information, subject to applicable legal and regulatory requirements.
Orders and Payments
When you place an order through our website, we may collect information necessary to process and fulfil your order, including your contact, billing, delivery, and order details.
Payments may be processed through secure third-party payment providers. Payment information may be handled according to the privacy policies and security practices of the relevant payment provider.
Health and Prescription Information
As a pharmacy, Life Oasis Pharmacy may receive information relating to medicines, prescriptions, or healthcare requirements when such information is necessary to provide pharmacy services.
We take reasonable measures to protect such information and use it only for legitimate pharmacy, customer-service, legal, or regulatory purposes.
Please provide only the information that is necessary for the service you are requesting.
Embedded content from other websites
Articles or pages on this site may include embedded content such as videos, images, maps, social-media content, or other external services.
Embedded content from other websites behaves in the same way as if the visitor had visited the other website directly.
These websites may collect information about you, use cookies, or monitor your interaction with the embedded content according to their own privacy policies.
Analytics
We may use analytics services to understand how visitors use our website.
Analytics information may include pages visited, products viewed, device information, browser information, approximate location, referral information, and website interactions.
This information helps us improve our website, products, services, and customer experience.
Who we share your data with
We do not sell or rent your personal information.
We may share necessary information with trusted third-party service providers that help us operate our website and provide our services, including payment providers, delivery partners, hosting providers, analytics services, communication services, and website-security providers.
We may also disclose information where required by law, regulation, government authority, or where necessary to protect our legal rights, customers, or business.
How long we retain your data
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining customer accounts, processing orders, resolving disputes, maintaining security, and complying with legal or regulatory requirements.
The retention period may vary depending on the type of information and the purpose for which it was collected.
What rights you have over your data
Depending on applicable UAE laws and regulations, you may have the right to:
Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information where legally applicable.
Request restriction of certain processing.
Object to certain processing, including direct marketing where applicable.
Withdraw consent where processing is based on consent.
We may need to verify your identity before processing a privacy-related request.
Where we send your data
Information submitted through our website may be processed by trusted service providers that assist us with website hosting, payment processing, delivery, analytics, security, customer support, and other business functions.
Some service providers may process information outside the United Arab Emirates. Where applicable, we take reasonable measures to ensure that personal information is handled in accordance with relevant data-protection requirements.
Website Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no online service or electronic transmission can be guaranteed to be completely secure.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, technology, or applicable laws and regulations.
Any changes will be published on this page with an updated date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through the contact details provided on our website.
Life Oasis Pharmacy
Website: https://lifeoasispharmacy.ae/
United Arab Emirates
Last Updated: 22 August 2026
© 2026 Life Oasis Pharmacy. All Rights Reserved.